FAQ

Flatyz was established in 2012

Flatyz is headquartered in Kaunas, Lithuania. Our UK office is located in London.

Flatyz candles are unique because they are flat, dripless, smokeless, and hand-decorated.

Yes, all candles manufactured by Flatyz are manually-poured and decorated.

Our candles evaporate as they burn - the heat from the flame dries out the melted paraffin before it has a chance to run down/drip. This keeps the artwork intact until the flame actually reaches it. For best performance, as with any non-dripping candle, we recommend to shielding it from drafts such as fans, HVAC vents, open doors/windows, etc.

No, Flatyz candles are smokeless.

Yes, there is a self-extinguishing feature built into the candle; when it burns to the base, the candle extinguish itself.

No, use a highly-refined paraffin wax that is 100% clean burning. All of our paints and dyes are sourced from German manufacturers that hold Material Safety Data Sheet (MSDS) certifications, which provide proof of safe burning.

Yes, however each candle comes with a new base. Thus, there is no need to reuse it.

The main ingredient is natural paraffin. The wicks are made of organic cotton and we use the highest quality paints to decorate our candles.

Majority of our raw materials such as paraffin, wicks and paints are purchased from most reputable German suppliers. The steel base is produced in Poland

No.

All Flatyz products are manufactured in Kaunas, Lithuania

The burning time is approximately 3-4 hours.

The artwork is only on one side of the candle. The back of the candle is blank.

No.